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TODOSocial CareCase ManagementWorkflow
Social Care Case Management
Department: Local Government
Problem to Solve
Social care teams face uneven workloads and need to ensure cases are routed to the right specialists, but manual routing can be inefficient and lead to delays.
Proposed Solution
Implement intelligent case routing and workload balancing for social care teams using AI, ensuring cases are matched to the right specialists and workloads are distributed fairly.
The Challenge
This is a challenge we're exploring and planning to tackle. If you're working on something similar or interested in collaborating, we'd love to hear from you.