About Fluxwise AI
We help organisations improve service delivery through Voice AI expertise. Solutions validated in high-stakes environments and designed to scale across enterprise and government.
Improving service delivery
Fluxwise brings deep Voice AI expertise to organisations looking to improve service delivery. We identify high-impact problems, validate solutions with real users, and build capabilities that scale across sectors.
Our approach combines a methodical Product Discovery process with hands-on delivery—finding problems worth solving and turning validated solutions into production-ready capabilities.
We focus on document intelligence, voice interfaces, and operational automation—areas where AI delivers measurable outcomes.
What defines our products
Validated in production
Every product is built from real challenges and tested with actual users before productisation. We don't ship ideas—we ship solutions that work.
Repeatable capability
Our products share common foundations and are designed for consistent adoption across different organisations and sectors.
Production-ready
Modern architecture, security-first design, and clear integration paths. Products built to enterprise and government standards.
Our capability
Voice AI
Natural language interfaces for complex processes. Voice-powered form completion, conversational assistants, and telephone automation.
Document Intelligence
OCR, extraction, and analysis for complex documents. From handwritten forms to structured assessments with automated scoring.
Operational Automation
AI-powered workflow automation for high-volume processes. Intelligent routing, triage, and decision support systems.
The team
Leads product development and technical architecture. Over 25 years of experience in software; now specialising in building AI-powered products from concept to production with deep expertise in voice interfaces, document intelligence, vertical agents and modern cloud platforms.
Focus areas:
- •Voice AI and conversational interfaces
- •Document intelligence and OCR systems
- •Cloud-native architecture and edge platforms
- •Rapid delivery and validation
Leads product discovery and client engagement. Over 20 years of experience in organisational change, helping teams adopt new ways of working. Deep expertise in understanding how complex organisations operate and ensuring AI products actually get embedded into operations.
Focus areas:
- •Organisational change and transformation
- •Product discovery and validation
- •Operational workflow analysis
- •Adoption and integration strategy
Background
We've built products in complex, high-stakes environments—government, healthcare, utilities, and enterprise. This experience shapes how we identify problems, validate solutions, and build products that work at scale.