Insights & Talks

Our thoughts on AI, public sector transformation, and rapid delivery. Blog posts, videos, and conference talks from the team.

Legal Aid CIVAPP3 Form Design Challenge

A walkthrough of how a voice-first AI assistant can help legal aid applicants explain their situation naturally while capturing structured information needed for the CIV APP3 form, reducing missing information and speeding up applications.

AIVoice AIPublic Sector Design Challenge
Chris McDermott25 November 2025YouTube

DWP - PIP Assessment Call - Design Challenge

A walkthrough of how AI can analyze and report on PIP assessment calls, reducing administrative burden for assessors who must capture detailed notes from 45-90 minute conversations.

AITranscriptionPublic Sector Design Challenge
Stu Kennedy21 November 2025YouTube

DWP - PIP Form - Design Challenge

A walkthrough of a prototype AI tool exploring how OCR and LLMs can automatically read, interpret, and structure handwritten PIP2 form data to reduce backlogs and improve the experience for applicants and staff.

AIOCRPublic Sector Design Challenge
Stu Kennedy20 November 2025YouTube

The Spoken Form

Explores how AI is reshaping workplace practices by integrating meaning, materials, and competence, using Social Practice Theory to understand these changes.

Voice AISocial Practice Theory
Chris McDermott20 November 2025Medium

The Future Is Hypermedia: A Deep Dive with HTMX's Creator

A conversation with HTMX creator Carson Gross about hypermedia systems and addressing the pain of Application State on the web.

HTMX
Stu Kennedy19 November 2025YouTube

Re-contextualising 20+ Years of Learning

Explores how Lean-Agile practices can be re-contextualized to transform public sector operations, using Social Practice Theory as a framing.

LeanAgileChange ManagementSocial Practice Theory
Chris McDermott16 August 2024YouTube

Warpspeed Hono & HTMX Tutorial (Part 3 - hot reloading)

Learn how to get the browser to autoreload on code changes in a server-side application.

HTMX
Stu Kennedy20 June 2024YouTube

Warpspeed Hono & HTMX Tutorial (Part 2)

Learn how to create a website in minutes that is performant and scalable using Bun, the Hono framework and the HTMX library.

HTMX
Stu Kennedy19 June 2024YouTube

Warpspeed Hono & HTMX Tutorial (Part 1)

Learn how to create a website in minutes that is performant and scalable using Bun, the Hono framework and the HTMX library.

HTMX
Stu Kennedy18 June 2024YouTube

Cloudflare + HTMX smashes Angular Tutorial

A walkthrough of a rewrite of the Angular "Tour Of Heroes" tutorial using Cloudflare + HTMX, creating a zero-build server-rendered webapp with TypeScript that maintains all the asynchronous behaviour of Angular.

HTMX
Stu Kennedy24 March 2023YouTube

Mapping Alignment

Addresses aligning strategic objectives across organizational levels, considering different timespans of discretion and using Maturity Maps to visualize practices.

Change ManagementSocial Practice Theory
Chris McDermott9 February 2020Medium

Examining Change: Practice as the Central Unit of Enquiry

Discusses using Social Practice Theory to understand organizational change, emphasizing the integration of meaning, material, and competence.

Change ManagementSocial Practice Theory
Chris McDermott23 September 2019Medium

Mapping Meaning

Explores using Social Practice Theory to define and map practices in teams, focusing on the integration of meaning, material, and competence.

Social Practice Theory
Chris McDermott14 February 2019Medium

Mapping Maturity: Create Context-Specific Maturity Models with Wardley Maps Informed by Cynefin

Proposes creating context-specific maturity models using Wardley Maps and Cynefin to understand and improve organizational practices.

Complex Adaptive SystemsWardley MapsCynefin
Chris McDermott11 May 2018Medium

It always takes longer than you expect

Explores Monte Carlo simulation as a way to use real data for predictable delivery estimates, addressing Hofstadter's law, planning fallacy, and optimism bias.

FlowMonte Carlo SimulationAgile
Chris McDermott14 November 2016Vimeo

It's Systems All The Way Down!

Introduces systems and systems thinking, complex adaptive systems, and some Lean techniques that help develop more effective systems.

Complex Adaptive SystemsSystems Thinking
Chris McDermott23 June 2016InfoQ

The Dysfunctions of Pair Programming

Examines challenges in pair programming through the lenses of the Dreyfus model and the Five Dysfunctions of a Team, highlighting communication and trust issues.

Agile
Chris McDermott18 October 2015Medium

Constraining the Complexity Game

Discusses strategies for managing complexity in systems and organizations by introducing, reshaping, or removing constraints.

Complex Adaptive Systems
Chris McDermott12 October 2015Medium

My... Definition of Agile

Provides a personal perspective on the principles and practices that define Agile methodologies.

Agile
Chris McDermott23 September 2015Medium

Manage Flow – In search of flow efficiency

Explores the Kanban journey toward flow efficiency, covering visualization, policies, WIP limits, and techniques for understanding organizational flow.

KanbanFlow
Chris McDermott30 July 2014YouTube

The Other Side of Kanban

Explores how Kanban principles and practices can foster understanding, belonging, and purpose for individuals in the workplace.

Kanban
Chris McDermott22 November 2013YouTube

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